Privacy and Cookie Policy of Hospital Technology Ltd.

This privacy policy describes the personal information collected or generated (processed) when you use the Hospital Technology Srl Website (“Site”). It also explains how personal data are collected, processed, shared and protected, what choices are available to you regarding personal data, and how to contact us.

Who is the data controller of personal data?
The company “Hospital Technology Ltd.” is the owner of the processing of personal data.

What personal data are collected and when?
Some personal data may be requested in order to provide the products or services requested. For example, when you make purchases, when you contact our customer service, when you request to receive communications, when you create an account, or when you use our Site.

These personal data include:

  • Contact information, including name, e-mail, phone number and shipping, billing address
  • Login and account information, including screen name, password, and unique user ID
  • Personal data including gender, hometown, date of birth, and purchase history
  • information about payment methods or credit card
  • images, photos and videos
  • Data on physical characteristics, including height and size (such as clothing size)

Upon interaction with our Site, some data is automatically collected by your browsers. More information about these practices is included in the Cookies and Pixel Tags section of this privacy policy below. This data includes: Cookies, IP addresses, referrer headers, data identifying the browser and version in use, web beacons, and tags.

Minors
In compliance with local regulations, we do not allow registration at our Site to those who have not reached the minimum age set by the law of their country of residence but especially to those who are not health professionals.

Tools for managing the personal data that is collected
Upon use of our Site, we will give timely notice or request consent for certain practices.

Why and how personal data are used
We use personal data in the following ways:

1) To ensure the best functionality of the Site and to fulfill the Services that are requested
When our Site is used, we will use personal information to provide the requested product or service. For example, if a purchase is made on Hospital Technology.com, we will use the information that is provided to communicate with you about the purchase. If you contact our consumer services, we will use certain information about you, such as delivery or payment information, or information about the product that was purchased in order to help you solve a problem or answer a question.

2) To carry out, improve and maintain our Business, Products and Services.
We will use the data provided to run our business. For example, when you make a purchase, we will use that information for accounting, auditing, and other internal functions.

3) To secure our rights, property or security
We may also use personal information in connection with your use of our Site to prevent or detect fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests, or fulfill applicable legal requirements.

4) For general research and analysis purposes
We use data about how our visitors use our Site to understand customer behavior or preferences.

5) Other purposes
We may also use personal data in other ways, and at the time of collecting it we will give specific notice and request consent where necessary.

6) Legal reasons
We process personal data within the terms of the law depending on the type of interaction with our Site:

When you purchase Hospital Technology products from our Site, your personal information is needed to enable us to fulfill the contract we have with you. For example, payment and contact details are needed to proceed with order delivery.
For legal reasons, such as our legitimate business interests, to fulfill legal obligations, or to protect your vital interests.

Sharing of personal data
Sharing made by Hospital Technology

Hospital Technology shares your personal data with:

Service providers who process personal data on behalf of Hospital Technology, e.g., to process credit card and payment, shipping and delivery, host, to manage data, to send e-mail, for research and analysis, to manage product promotions, and to administer certain services. When we use third-party service providers, we enter into agreements that require them to take appropriate technical and organizational measures to protect personal data.
Other third parties to the extent necessary to: (i) to comply with a government request, court order, or to comply with applicable laws; (ii) prevent illegal uses of our Site or violations of the Site’s terms and conditions of use or our internal policies; (iii) defending against third-party claims; and (iv) to facilitate fraud prevention or investigation (e.g., counterfeiting).
Other third parties where consent has been given.

We may also transfer personal data we have in the event of a sale or transfer of all or part of our business or assets (including in the event of reorganization, spin-off, dissolution, or liquidation).

Protection and management of personal data
Encryption and security
We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the security of personal data.

International transfers of personal data
The personal data we collect (or process) in the context of our Site will be stored in Italy. We take measures to comply with legal requirements applicable to the transfer of personal data to recipients located in countries outside the EEA or Switzerland that do not provide an adequate level of data protection. We use various measures to ensure that personal data transferred to such countries are adequately protected under data protection provisions; this includes signing EU Model Contractual Clauses, verifying that the recipient has adopted Binding Corporate Rules.

Retention of personal data
We retain personal data for as long as necessary for the purposes stated in this privacy policy (unless otherwise required by law). In general, this means that we will retain personal information for as long as you have a Hospital Technology account. Personal data related to the purchase of products are retained longer to fulfill legal obligations (e.g., those under tax and sales regulations and for warranty purposes).

Rights related to personal data
One has the right to request: (i) access to their personal data; (ii) an electronic copy of your personal data (portability); (iii) The correction of personal data if incomplete or inaccurate; or (iii) the deletion or restriction of personal data in certain circumstances provided by applicable law. Such rights are not absolute. Where we have obtained consent to process personal data, you have the right to withdraw your consent at any time. If you would like to request a copy of your personal information or exercise any of your rights, please contact us using: info@tecnologiaospedaliera.com

Cookies and Pixel Tags

Hospital Technology collects and records information from your browser when you use our Site, which may also include personal information. We use a variety of methods, such as cookies and pixel tags, to collect this information, which may include among others: (i) IP address; (ii) unique cookie identifier, (iii) domain, browser type and language, (iv) operating system and system settings; (v) country and time zone; (vi) Web site previously visited; (vii) information about your interaction with our Site, such as clicks made and purchases; (viii) Access times and reference URLs.
Third parties may also collect information from the Site through cookies, third-party plug-ins, and widgets. Third parties collect data directly from your web browser and the processing and handling of this data is subject to their respective privacy policies.
We use cookies and pixel tags to track our customers’ use of the Site and to understand their preferences (such as country and language choices). This enables us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about site traffic and related to site interaction, to identify trends, and to obtain statistics so that we can always improve our Site.

There are essentially three categories of cookies used on our Sites:

Functional: These cookies are necessary for the basic functionality of the Site and are accordingly always enabled. These include cookies that allow users to be remembered as they browse the Site in a single session or, if required, from session to session. They help enable the shopping cart formation and payment process, as well as assist with security and regulatory compliance issues.
Performance: these cookies allow us to improve the functionality of our Site by monitoring usage. In some cases, these cookies improve the speed of processing requests and allow you to store your selected site preferences. Rejecting these cookies can lead to unspecific directions and slower site operation.

Social media and advertising: social media-related cookies provide the ability to connect to social networks and share content from our Site through social media. Advertising cookies (third-party) collect information to help better tailor advertising to your interests, both inside and outside our Sites. In some cases, these cookies involve the processing of your personal data. Rejecting these cookies may result in the display of advertisements of no interest to you or the inability to effectively connect with Facebook, Twitter or other social networks and/or share content on social media.
You can always change your preference by visiting the “Cookie Settings” at the bottom of each page on our Sites.

For a complete and up-to-date summary of all third parties accessing the web browser (via Hospital Technology Site or otherwise), it is advisable to install a specially created web browser plug-in. You can also choose for your computer to send an alert every time a cookie is sent, or you can choose to disable all cookies. This can be done in the settings of the browser being used. Each browser is somewhat different, so you will have to consult your browser’s help menu for the correct way to change cookies. If you disable cookies, you may not have access to many features that make our Site more efficient and some of our services will not work properly.

Changes to our privacy policy
The applicable law and our practices change over time. Should we decide to update our privacy policy, we will post the changes on our Site. If we need to change the way we process personal data, we will provide notice, or where required by law, consent will be sought before implementing such changes. We strongly recommend that you read our Policy and keep informed about our policies. The privacy policy was last modified in May 2018.

Questions and feedback
We welcome questions, comments, and concerns about our privacy policy and privacy practices.
If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights regarding your personal data, please contact our office or our Data Protection Officer at:

Hospital Technology Ltd.
Via Liguria no. 61 – 37060 Sona (VR) – Italy

You can also send an e-mail to info@tecnologiaospedaliera.com
Privacy complaints will be evaluated so as to resolve the problem in a timely and effective manner. You also have the right to file a complaint with the Supervisory Authority in your country of residence.